Ashley Schulz
Sturgis,SD
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Vibra Rehabilitation Hospital
01.2025 - 05.2025
- Collected personal patient belongings and delivering it as soon as possible to the patients.
- Greeted families of patient as well as various contractors and business associates at front desk and engaged in pleasant conversations while managing check-ins and informing managers when arriving.
- Resolved patient and guest issues quickly and notified supervisors immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Organized, maintained and updated information in computer databases.
- Routed incoming mail and messages to relevant personnel without delay.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Cashier
Common Cents Stores
11.2024 - 12.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- As well as, helping to clean the entire store throughout the day.
- Help to perform opening duties as to keep the store running smoothly at all times.
Paint Prepper
Stellar Industries
04.2024 - 05.2024
- Filled small tents and scratches with body fillers and smoothed excess materials.
- Backed up refinish technicians by applying paint and touching up errors.
- Assisted paint team with staying on track for scheduled deliveries by quickly completing work.
- Detailed painted vehicles before final delivery to customers.
- Prepared vehicles for paint application by taping and masking different areas.
- Determined paint flow, viscosity and coating quality using visual inspections and viscometers.
- Held or positioned spray guns to direct spray onto articles.
Assistant Manager
Dollar General Store
01.2024 - 04.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted performance evaluations and provided constructive feedback to employees.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
Personal Nanny
Mr. and Mrs. Jordahl
05.2023 - 01.2024
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Involved children in caring for household pets and chores.
- Taught children everyday skills and language.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
Sterile Processing Technician
Black Hills Surgical Hospital
12.2022 - 05.2023
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Identified parameters and sterilization method required for each item to be sterilized.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Recorded biologicals and test results.
- Wrapped trays, instrument packs, and sets.
- Inspected sterile package integrity prior to distribution.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Monitored inventory levels to keep all medical equipment properly stocked.
Laboratory Assistant/Phlebotomist
Monument Health
06.2022 - 12.2022
- I was able to interact and draw over 50 patients a night.
- While doing so I practiced proper saftey and health measuers to ensure each patient felt comfortable and safe.
- One of my biggest responsibilities was making sure lab draws were being done within our 15 minute window.
Phlebotomist I
Vitalant
12.2021 - 05.2022
- A big resporesponsibility within resporesponsibility within this job was examining the fitness and medical history for 20+ donors per day through screening and interviewing.
- While donating, I would ensure donors had the proper donating materials and supplies.
Classroom Assistant
YMCA
07.2021 - 11.2021
- As a teacher assistant i maintained a clean work environment by changing 10+ diapers daily and regularly sanitizing surfaces.
- I created a safe and nurturing environment for up to 15 children ranging from 10 months to 2 years working alongside two other cargivers.
- I used my amazing communication skills to talk and coordinate with parents to understand each childs specific needs and desiers.
Education
High School Diploma -
Sturgis Brown High School
Sturgis, SD05-2021
Skills
- Correspondence typing
- Mail coordination
- Mail distribution
- Administrative support
- Attention to detail
- Mail handling
- Email and telephone decorum
- Phone etiquette
- Oral and writing communication
- Document management
- Data entry
- Customer assistance and interaction
- Multitasking and organization
Languages
Spanish
Limited Working
English
Native or Bilingual
French
Elementary
German
Limited Working
Timeline
Front Desk Receptionist
Vibra Rehabilitation Hospital
01.2025 - 05.2025
Cashier
Common Cents Stores
11.2024 - 12.2024
Paint Prepper
Stellar Industries
04.2024 - 05.2024
Assistant Manager
Dollar General Store
01.2024 - 04.2024
Personal Nanny
Mr. and Mrs. Jordahl
05.2023 - 01.2024
Sterile Processing Technician
Black Hills Surgical Hospital
12.2022 - 05.2023
Laboratory Assistant/Phlebotomist
Monument Health
06.2022 - 12.2022
Phlebotomist I
Vitalant
12.2021 - 05.2022
Classroom Assistant
YMCA
07.2021 - 11.2021
High School Diploma -
Sturgis Brown High School
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