Ashley N. Hastings

• MVO

Handled safe and prompt patient transport between departments and facilities, following all safety protocols and regulations. Worked closely with nursing staff to prioritize patient needs and schedules, while keeping the vehicle clean and organized for a comfortable ride. Offered compassionate care during transport, addressing concerns and assisting patients with mobility challenges to maintain comfort and dignity. Supported team members to foster a collaborative work environment and upheld professionalism with patients, families, and hospital staff. Respected diverse backgrounds to promote inclusivity and used GPS and local traffic knowledge to streamline routes, reduce wait times, and improve satisfaction. Maintained accurate transport records, coordinated smooth department transitions, and performed regular vehicle inspections to ensure safe operation. Balanced multiple priorities without compromising quality and regularly sought feedback to improve the transport process.

• Housekeeping:

Supported staff in reviewing and acknowledging required policies in PolicyStat. Supervised daily cleaning operations to maintain safety and quality standards. Trained staff on effective cleaning techniques and equipment usage. Developed work schedules to optimize staffing levels and improve operational efficiency. Conducted regular inspections to uphold cleanliness and identify areas for improvement. Managed inventory of cleaning supplies and equipment maintenance. Collaborated with management to establish emergency response protocols. Analyzed workflow processes to recommend improvements for increased productivity and service quality. Trained staff on safe operation of cleaning equipment and chemicals to minimize harm to facilities and the environment. Prepared reports on hours worked and tasks performed to maintain budget accuracy. Improved facility cleanliness and organization through effective janitorial procedures. Coordinated daily cleaning schedules to ensure comprehensive coverage of all areas. Addressed customer concerns promptly and professionally to enhance satisfaction.

Assisted in creating spreadsheets for data management. Supported the development of tracker logs for project monitoring. Aided in the preparation of purchase order files. Organized filing of purchase orders for easy retrieval. Updated files as necessary to maintain accuracy. Helped organize credit card orders for efficient processing. Converted paper files to digital formats for improved accessibility. Assisted in creating rotating schedules for phone operators to ensure coverage.

Created and maintained Excel sheets for tracking staff sick leave and paternity/maternity leave. Entered accurate data into computer systems to support departmental operations. Assisted in organizing staff meetings and participated in quality improvement activities. Aided in training new employees on phone etiquette and proper documentation procedures. Managed confidential personnel files, including staff certifications and licenses. Supported HR functions by monitoring staff credentials and processing leave requests. Coordinated hospital ward inspections and facilitated personal protective equipment training.

Assisted patients with frequently asked questions and directed inquiries to appropriate personnel. Processed medication requests via phone and voicemail. Supported patient check-ins at the front window. Restocked pharmacy supplies and small equipment. Trained new employees on phone etiquette and medication order procedures. Recorded and filed daily phone call counts. Organized and maintained records of monthly ward inspections. Filed all employee mandatory certificates. Managed documentation of employee licenses and certifications. Compiled records of employee daily duties.

Kept assigned areas clean and sanitary to ensure safe environments for staff and visitors. Used cleaning tools like floor scrubbers and vacuums to keep the facility looking great and hygienic. Regularly inspected spaces to spot maintenance needs, helping boost safety and functionality. Trained new team members on cleaning techniques and safety rules, promoting efficiency and compliance. Managed waste by encouraging recycling and proper disposal. Kept commercial buildings tidy with tasks like vacuuming, window cleaning, and dusting. Maintained daily cleanliness through sweeping, mopping, and vacuuming, while sanitizing high-touch areas like doorknobs and handrails to reduce germs. Stayed professional and friendly with building occupants, fostering a respectful atmosphere. Helped with large cleaning projects alongside other janitors and filled in during absences or busy times for smooth operations. Maintained and operated floor cleaning and waxing machines. Safely handled hazardous chemical cleaners, storing them properly to avoid risks. Responded quickly to clean up spills and wet floors, following correct procedures to protect surfaces. Communicated well with other departments to address issues promptly. Refilled paper towel and toilet paper dispensers to keep facilities convenient for users.

Facilitated academic support for students experiencing difficulties. Guided students through homework tasks to improve understanding. Oversaw student free play activities to foster social and physical development. Coordinated sign-out procedures for parent pick-up to maintain student safety.

Oversaw student transportation from local public schools to facility for parent retrieval. Developed and maintained Excel spreadsheet for driver assignments to specific school routes. Conducted training sessions for new drivers on safety protocols and emergency procedures to enhance overall safety. Guided new drivers through different bus routes and designated entrances for efficient public school pick-ups.

Facilitated smooth classroom operations by supporting teachers during absences. Enhanced student engagement through effective management of class projects and parent-teacher interactions. Fostered student development through targeted one-on-one sessions, resulting in improved academic performance.