Ashlee Hepburn
Rapid City
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Sentinel Federal Credit Union. Proven track record in cash handling and fraud detection, contributing to increased membership through effective communication and financial education initiatives. Committed to maintaining compliance with banking regulations while fostering positive member relationships.
Overview
1
1
year of professional experience
Work History
Credit Union Teller
Sentinel Federal Credit Union
05.2025 - Current
- Delivered comprehensive financial education to members through one-on-one consultations and group workshops.
- Assisted in increasing credit union membership by promoting products and services to potential members during interactions.
- Supported branch operations by maintaining an organized work area and adhering to all security procedures.
- Played an integral role in the success of promotional campaigns by effectively communicating product benefits to members and encouraging participation.
Cashier
Knecht Home Center
06.2024 - 05.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Central High School
Rapid City, SDSkills
- Strong work ethic
- Patience and empathy
- Listening and comprehension
- Professionalism and courtesy
- Cash handling expertise
- Stress tolerance
- Transaction processing accuracy
- Confidentiality and discretion
- Fraud detection proficiency
- Banking software
- Exceptional customer service
- Cash counting
- Cash handling and management
- Compliance, banking laws, and regulations
Timeline
Credit Union Teller
Sentinel Federal Credit Union
05.2025 - Current
Cashier
Knecht Home Center
06.2024 - 05.2025
High School Diploma -
Central High School
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