Summary
Overview
Work History
Education
Skills
Timeline
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Antonio Johnson

Sioux Falls

Summary

Dynamic professional with a proven track record at Amazon, excelling in safety management and process improvement. Adept at mentoring teams and enhancing productivity through effective training and resource allocation. Recognized for driving workflow efficiency and achieving key performance indicators, fostering a collaborative environment that promotes growth and success.

Overview

12
12
years of professional experience

Work History

Process Assistant

Amazon
05.2023 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

General Manager

McDonald's
04.2017 - 05.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.

Overnight Stocker

Walmart
04.2013 - 04.2017
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained neat, organized stockroom free of hazards.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Inspected inventory to identify shortages and maintain consistent inventory.

Education

High School Diploma -

Central High School
Kansas City, MO
05-2005

Skills

  • Safety management
  • Workflow management
  • Assignment delegation
  • Management support
  • Attendance tracking
  • Process documentation
  • Scheduling coordination
  • Process improvement
  • Process flows
  • Process analysis
  • Schedule coordination
  • Inventory management
  • Order preparation
  • Key performance indicators
  • SLA accomplishment

Timeline

Process Assistant

Amazon
05.2023 - Current

General Manager

McDonald's
04.2017 - 05.2023

Overnight Stocker

Walmart
04.2013 - 04.2017

High School Diploma -

Central High School

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Antonio Johnson