Annika Randt
Sioux Falls
Summary
Developed strong safety management skills in collaborative and high-stakes environment. Demonstrates ability to identify and mitigate risks, ensuring compliance with safety standards and protocols. Seeking to transition into new field where these transferable skills can contribute to safe and efficient workplace.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Experience Specialist
Signature Aviation
Sioux Falls, SD
12.2025 - Current
- Deliver exceptional customer service, enhancing guest satisfaction and loyalty.
- Coordinate arrival and departure logistics to ensure smooth operations for all passenger and crew.
- Manage reservations using booking systems and optimizing resources.
- Collaborate and communicate with team members to resolve guest inquiries and concerns.
- Enhance operational efficiency by proactively identifying areas for process improvement within the FBO.
Waitress
Minnewaska House Brewing Co + Grill
Glenwood, MN
09.2024 - 09.2025
- Provided customer service, ensuring guest satisfaction and repeat business.
- Worked with kitchen staff to streamline food delivery processes during busy hours.
- Managed tables efficiently, balancing multiple orders while maintaining attention to detail.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Exercise Specialist
Avera Human Performance Center
Sioux Falls, SD
11.2023 - 08.2024
- Coached young athletes through workouts created by Athletic Republic.
- Managed the front desk including memberships, sales, and reservations.
- Conducted fitness assessments to evaluate client progress and adjust training strategies.
- Educated clients on proper exercise techniques and nutrition.
Education
Master of Science - Aviation
Utah State University
Logan, UT12-2026
Bachelor of Science - Biology
University of Sioux Falls
Sioux Falls, SD12-2024
Skills
- Aviation experience & education (6 years)
- Documentation and reporting
- Exceptional communication
- Guest relations
- Computer skills
- Strong interpersonal skills
- Weather analysis and interpretation
- Time and task management
- Flight planning and navigation
- Safety management systems
- Regulatory compliance
Certification
- Private Pilot - Single Engine Land
- Instrument Airplane
- Commercial Student Pilot - 280 hours
Timeline
Guest Experience Specialist
Signature Aviation
12.2025 - Current
Waitress
Minnewaska House Brewing Co + Grill
09.2024 - 09.2025
Exercise Specialist
Avera Human Performance Center
11.2023 - 08.2024
Master of Science - Aviation
Utah State University
Bachelor of Science - Biology
University of Sioux Falls