Summary
Overview
Work History
Skills
Timeline
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Angie Wiersma

Canton

Summary

Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

Elite Plastic Products
Rock Valley
10.2024 - Current
  • Compiled data from various sources into organized reports for review by management team.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Managed office supplies inventory and placed orders when necessary.

Retail Banking Supervisor

First Bank & Trust
Canton
11.2006 - 09.2024
  • Performed internal audits of retail banking processes.
  • Managed the daily operations of the bank's retail business line.
  • Conducted annual performance reviews for assigned personnel.
  • Provided support for branch operations, including training staff on cash handling procedures.
  • Resolved customer complaints promptly and efficiently.
  • Served as a mentor to junior staff members providing guidance on banking practices and procedures.
  • Identified needs of customers promptly and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.

Skills

  • Time management
  • Problem solving
  • Effective communication
  • Customer service
  • Self-starter
  • Staff motivation
  • Scheduling and calendar management
  • Multitasking and prioritization
  • Account management
  • Bookkeeping
  • Accounting support
  • Data entry

Timeline

Administrative Assistant

Elite Plastic Products
10.2024 - Current

Retail Banking Supervisor

First Bank & Trust
11.2006 - 09.2024

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Angie Wiersma