Angie Scotting
Estelline
Summary
Dynamic Travel Advisor with a proven track record at True Travel Unlimited, delivering exceptional customer service and advanced itinerary planning. Known for enhancing client satisfaction through personalized travel recommendations, I excel in creativity and communication, successfully expanding the client base by catering to niche markets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Travel Advisor
True Travel Unlimited
06.2024 - Current
- Conduct thorough research on destinations and accommodations to provide accurate information to travelers.
- Deliver exceptional customer service by promptly addressing inquiries via phone, email, or in-person meetings.
- Research cruises, airfare options and siteseeing options to best meet client expectations.
- Develop tailored plans catering to niche markets such as adventure travel or luxury vacations which ultimately led to an expanded client base.
- Enhance client satisfaction by providing personalized travel recommendations and itineraries.
MS/HS Special Education Teacher
Estelline School District
08.2015 - 08.2024
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Personal Assistant to the Owner
Scotting Heating and Cooling
06.2021 - 12.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Maintained appropriate filing of personal and professional documentation.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Home Daycare Provider
Myself
09.2007 - 05.2015
- Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Treated basic first aid needs such as cleaning and bandaging minor cuts.
- Taught children to organize toys, wash hands, and share by leading by example.
- Balanced children's days between play, instruction, and rest with well-designed schedules.
Education
Bachelor of Science - Elementary And Special Education
Dakota State University
Madison12-2004
High School Diploma -
South Shore High School
South Shore05-2000
Skills
- Travel industry experience
- Excellent customer service
- Team player attitude
- Advanced itinerary planning
- Exceptional communication
- Creativity and innovation
- Marketing know-how
- Itinerary planning
- Administrative tasks
- Data entry
- Accurate documentation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- IATA/IATAN ID Card – International Air Transport Association.
- First Aid Certification
Languages
English
Native or Bilingual
Timeline
Travel Advisor
True Travel Unlimited
06.2024 - Current
Personal Assistant to the Owner
Scotting Heating and Cooling
06.2021 - 12.2021
MS/HS Special Education Teacher
Estelline School District
08.2015 - 08.2024
Home Daycare Provider
Myself
09.2007 - 05.2015
Bachelor of Science - Elementary And Special Education
Dakota State University
High School Diploma -
South Shore High School
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