Compassionate professional with extensive experience in case planning, family engagement and intervention. Excelled in utilizing evidence-based support, effective communication, well-developed interpersonal skills while demonstrating flexibility and empathy.
Overview
12
12
years of professional experience
Work History
Family Services Specialist
Youth & Family Services
Rapid City
03.2025 - Current
Maintain positive and professional working relationships with families and community partners, encourage and empower families by prioritizing family involvement.
Responsible for registration, recruitment, and enrollment; maintaining accurate records by utilizing computerized data programs; preparing reports; ensuring confidentiality; and abiding by all related policies and laws
Meet families in their homes to gather information regarding the strengths and areas of need for the family while respecting family dynamics, biopsychosocial attributes, and culture.
Make appropriate referrals to community resources.
Keep current in research and new developments in the field to ensure a high quality, responsive, and effective program
Social Science Specialist-Crisis Responder
Veterans Affairs
Remote
10.2024 - 02.2025
Provided evidence-based suicide prevention, intervention, and crisis de-escalation for callers experiencing an emotional or medical crisis utilizing Motivational Interviewing skills
Ensured every caller was met with care, compassion, and empathy.
Completed comprehensive risk and lethality assessments. Ensured accurate documentation.
Coordinated care with law enforcement, medical and mental health professionals, and other third parties with maintaining strict HIPAA standards.
Family Engagement Specialist
Children's Home Society of South Dakota
Rapid City
07.2022 - 10.2024
Provided intensive, trauma-informed, strengths-based in home case management for families at risk for system involvement.
Conducted intake and administered comprehensive assessments utilizing Motivational Interviewing techniques.
Developed and maintained holistic Master Treatment Plans and coordinated care with a collaborative multi-disciplinary team.
Facilitated in person and virtual Direct Service Provider meetings.
Made relevant community referrals and served as a liaison between the family and referred agency.
Worked closely with service providers in the community to maximize service delivery and to minimize duplication of services.
part time Med Tech
Pennington County Jail
Rapid City
09.2023 - 08.2024
Accurately administered prescribed medications to inmates and maintained accurate documentation.
Supported Correctional Officers in monitoring inmate behaviors, recognizing safety concerns and handling emergent situations.
Demonstrated empathy and compassion to the physical and mental health needs of all inmates.
Family Development Specialist
Youth & Family Services
Rapid City
12.2013 - 06.2022
Provided exceptional culturally sensitive in-home weekly services and individualized case management to socio-economically disadvantaged families.
Worked collaboratively with all support people identified by the family.
Empowered family members through skill development and practice, encouragement, respect, and validation.
Supported families in reaching their goals to include physical and mental health, substance use disorders, housing, employment, and parenting skill development.