Summary
Overview
Work History
Education
Skills
Accomplishments
Well rounded individual
Timeline
Generic

Amber Cashady

Yankton

Summary

Dynamic RTE Supervisor at Cimpls with a proven track record in inventory management and team leadership. Enhanced customer service standards and boosted team productivity through strategic initiatives. Skilled in performance evaluation and employee training, ensuring compliance with safety protocols while fostering a motivated workforce.

Overview

9
9
years of professional experience

Work History

RTE Supervisor

Cimpls
Yankton
08.2021 - Current
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Developed strategies to improve team performance and productivity.
  • Created new strategies for improving customer service standards within the organization.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Directed and supervised a team of 30 employees in daily operations.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.

Agent

Customer Elations
Marshall
12.2016 - 06.2017
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers through phone conversations.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Typed up reports as they were given by the caller and sent the report to the proper reporting agency, i.e.,. EPS, police, and/or medical examiner by county where the incident occurred.
  • Respected privacy of all involved when it came to all reports coming in and going out.

Education

Associate of Arts - General Edu

Minnesota West Community And Technical College
Granite Falls, MN
05-2009

Skills

  • Inventory management
  • Employee training
  • Performance evaluation
  • Customer service
  • Team leadership
  • Workplace safety
  • Time management
  • Communication skills
  • Inventory control
  • Safety protocols

Accomplishments

  • Completed Leadership training through Cooperate
  • Set and exceeded daily production goals with both time and quality of product

Well rounded individual

  • I have held multiple rolls from fast food server, assistant manager, CNA/TMA rolls in nursing homes, assisted living facilities, chemical dependency facilities, and home health care. I worked in a call center taking vulnerable adult abuse reports, customer service in hotel front desk, and multiple rolls within a factory setting.

Timeline

RTE Supervisor

Cimpls
08.2021 - Current

Agent

Customer Elations
12.2016 - 06.2017

Associate of Arts - General Edu

Minnesota West Community And Technical College

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Amber Cashady