Alyssa VanRoekel

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

• Directed and supervised team of 30 engaged in day to day activities.
• Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
• Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
• Trained new team members by relaying information on company procedures and safety requirements.

• Assisted tenants with their inquiries and complaints regarding property management services.
• Utilized property management systems to manage tenants.
• Coordinated move-in and move-out activities with property management teams as needed.
• I conducted move-out and move-in inspections, documenting any damages to the properties.
• Flipped units for new tenant move-ins, including cleaning and painting.

• Adapted environments to meet changing physical and mental conditions.
• Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
• Kept individuals safe by removing hazards and correcting problems.
• Consulted with supervisors to assess cases and plan strategies for enhancing care.
• Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
• Recognized and reported abnormalities or changes in patients' health status to case manager
• Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Processed new hire paperwork and documents.
• Completed payroll accurately and timely to meet employee expectations.

• Enhanced productivity levels by anticipating needs and delivering outstanding support.
• Responded to customer requests for products, services, and company information.
• Investigated and resolved customer inquiries and complaints quickly.
• Utilized customer service software to manage interactions and track customer satisfaction.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

• Removed samples of materials following good practices to achieve accurate test results.
• Documented and verified patient information using laboratory information system.
• Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
• Helped management optimize laboratory processes for maximum efficiency and performance.
• Identified and traced quality control issues impacting laboratory results.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Collected blood samples in accordance with laboratory protocols and regulations.
• Centrifuged blood samples as outlined in clinical protocols.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

• Developed and delivered engaging sales presentations to convey product benefits.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Contributed to team objectives in fast-paced environment.
• Trained and mentored new sales representatives.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.