Allison Akin

Experienced professional and business leader with a strategic mindset and a track record of driving organizational success. Demonstrated expertise in team management, cross-functional collaboration, and process optimization, always with a keen focus on achieving tangible results. Proven ability to navigate complex challenges, foster a culture of accountability, and adapt to evolving business needs. Recognized for strong decision-making skills, effective communication, and building high-performing teams.

• Drove a 142% increase in team productivity by implementing Wrike, a workflow management tool, streamlining operations and enhancing collaboration.
• Achieved a 50% reduction in turnaround time (TAT) by introducing team performance metrics and fostering accountability across processes.
• Led and supervised a diverse organization of over 60 team members, including both onshore and offshore teams, ensuring seamless integration and performance alignment.
• Directed the successful execution of Cigna’s reimplementation project for formulary, UM, and coverage, navigating complex challenges to deliver measurable improvements.
• Unified two separate teams under one cohesive leadership structure, promoting collaboration and optimizing resource allocation.

• Cigna Quarterly Champion, 2012
• Leading with an Enterprise Mindset, 09/21