Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ali McIntyre

Sturgis,SD

Summary

Dynamic manager with a proven track record at Taco Johns, excelling in team leadership and customer service. Skilled in conflict resolution and staff training, I enhanced employee performance and customer satisfaction. Committed to maintaining a safe environment, I effectively managed operations while fostering a positive workplace culture.

Overview

6
6
years of professional experience

Work History

Manager

Taco Johns
03.2025 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.

Prep Cook

Old Chicago
07.2022 - 12.2022
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Stocked inventory efficiently, enabling seamless transition between meal services.
  • Trained and assisted new kitchen staff members.
  • Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
  • Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
  • Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
  • Sharpened knife skills, resulting in precise cuts and reduced preparation time.
  • Accelerated dish preparation times, allowing for smoother kitchen operation.
  • Supported team to meet strict health and safety standards, resulting in zero violations during tenure.
  • Minimized cross-contamination risks by diligently organizing food storage and prep areas.
  • Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
  • Maintained high standards of cleanliness, ensuring safe and hygienic work environment.
  • Enhanced kitchen efficiency by preparing ingredients ahead of busy shifts.
  • Ensured consistent food quality by strictly following recipes and presentation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Prepared and served various food items in fast-paced kitchen environment.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Adjusted recipes based on ingredient availability or customer request.

Home Health Aide

Home Instead
01.2020 - 12.2021
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Followed nutritional plans to prepare optimal meals.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
  • Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
  • Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
  • Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Transported clients for medical and personal outings.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Provided direct personal care and administrative services to clients.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Documented vital statistics and coordinated with health care providers.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Improved patients' comfort with massage and application of topical treatments.
  • Trained new staff members on best practices for home health care.
  • Researched and recommended community resources to meet clients' needs.

Education

High School Diploma -

Belle Fourche High School
Belle Fourche, SD
05-2013

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Documentation and reporting
  • Relationship building
  • Cross-functional teamwork
  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Bathing assistance
  • Housekeeping
  • Dressing assistance
  • Light housekeeping
  • Mobility support
  • Client documentation
  • First aid and safety
  • Documentation
  • Behavioral support
  • Patient transportation
  • Home safety assessments
  • Care plan assessment
  • Patient transport
  • Medical charting
  • south dakota Driver's license
  • Emotional support
  • Transportation assistance
  • Bedside care
  • Nutritional meal preparation
  • Toileting assistance
  • Dementia support
  • Patient lifting techniques
  • Personal care services
  • Client safety and first aid
  • Compassionate client care
  • Spiritual support and companionship
  • Mobility activities
  • Clinical documentation and reporting
  • Catheter care assistance
  • Social interaction facilitation
  • Elder care
  • Basic housekeeping
  • Activities of daily living (adls)
  • Emotional support and companionship
  • Bathing support
  • Personal care aide
  • Home health aide (HHA)
  • Dementia care
  • Home health aide
  • Home care aide
  • Home care aide (HCA)
  • Family support and instruction
  • Personal care aide (PCA)
  • Condition assessment

Timeline

Manager

Taco Johns
03.2025 - Current

Prep Cook

Old Chicago
07.2022 - 12.2022

Home Health Aide

Home Instead
01.2020 - 12.2021

High School Diploma -

Belle Fourche High School

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Ali McIntyre