Alexis Banken
Watertown
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
8
8
years of professional experience
3997
3997
years of post-secondary education
1
1
Certification
Work History
Owner
Justice Two Coffee House and Eatery
Clitherall
04.2021 - Current
- Developed and implemented operational procedures to enhance customer service efficiency.
- Managed daily inventory, ensuring accurate stock levels and minimizing waste.
- Trained new staff on coffee preparation techniques and food safety protocols.
- Oversaw financial transactions, maintaining accurate records of sales and expenses.
- Monitored compliance with health regulations, ensuring safety standards across operations.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
On Road Supervisor
UPS
Watertown
04.2019 - Current
- Conducted performance evaluations to identify training needs and promote professional development among staff.
- Collaborated with management on strategic initiatives to improve operational effectiveness across multiple routes.
- Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions.
Care Coordinator
Lakeland Regional Health/Mill Street
Fergus Falls
05.2018 - 04.2020
- Coordinated patient care plans to ensure seamless service delivery across departments.
- Facilitated communication between patients, families, and healthcare providers to enhance care outcomes.
- Assisted in managing patient appointments and follow-up procedures to optimize scheduling efficiency.
- Monitored patient progress and documented changes in health status for interdisciplinary team review.
Education
High School Diploma - Nursing
Alexandria Technical College
Alexandria, MinnesotaHigh School Diploma -
Morris Area High School
Morris, MNSkills
- Small business operations
- Relationship building
- Verbal and written communication
- Task delegation
- Staff supervision
- Job Safety & Compliance
- Employee development
- Compliance management
- Team leadership & Training
- Customer Service Excellence
- Staff scheduling
- Quick Learner & Adaptable
Certification
MDST
Food Safety Certification
Accomplishments
- Promoted through multiple supervisory roles with UPS.
- Successfully launched and operate a small business.
- Recognized for safety compliance and team leadership.
- Have been spotlighted numerous times on different roles and occasions.
Timeline
Owner
Justice Two Coffee House and Eatery
04.2021 - Current
On Road Supervisor
UPS
04.2019 - Current
Care Coordinator
Lakeland Regional Health/Mill Street
05.2018 - 04.2020
High School Diploma - Nursing
Alexandria Technical College
High School Diploma -
Morris Area High School