Alexandra Slama
Rapid City
Summary
Dedicated professional with strong customer service skills. Proven ability to maintain high standards of cleanliness and client satisfaction. Committed to enhancing guest experiences and fostering relationships through effective communication.
Dynamic and adaptable professional known for teamwork and excellent communication skills. Experience in residential cleaning, dining service, and body shop advising. Committed to delivering outstanding service and maintaining high standards that drive repeat business.
Personable and reliable with strong attention to detail and positive, upbeat attitude. Possesses thorough understanding of cleaning techniques and sanitation standards, including proficiency in using cleaning equipment and products. Dedicated to creating pristine and organized living spaces, ensuring clean and comfortable environment for all clients.
Overview
2
2
years of professional experience
Work History
House Cleaner
West River Cleaning
Hill City, SD
11.2025 - Current
- Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and client satisfaction.
- Utilized various cleaning tools and products safely to maintain optimal hygiene across all surfaces.
- Adapted quickly to different cleaning tasks based on client preferences and property requirements.
- Organized and prioritized daily cleaning schedules to enhance efficiency and productivity.
- Assisted in training new team members on best practices for effective cleaning techniques.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Server
Salt Block Burgers & Brews
Rapid City, SD
11.2025 - 02.2026
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu knowledge, effectively answering questions and making recommendations to customers.
- Coordinated order delivery with kitchen staff to maintain timely service and guest satisfaction.
- Maintained cleanliness of dining area, adhering to health and safety standards throughout shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Body Shop Service Advisor
Truck Center Companies
Mankato, MN
01.2024 - 11.2025
- Provided exceptional customer service, addressing inquiries and resolving concerns effectively.
- Coordinated vehicle service appointments, optimizing scheduling for efficiency.
- Communicated service recommendations clearly, ensuring customer understanding and satisfaction.
- Assisted technicians by gathering necessary information and parts for timely repairs.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Education
High School Diploma -
Lake Crystal Welcome Memorial
Lake Crystal, MNSkills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Teamwork
- Excellent oral and written communication
- Customer service-focused
- Customer-oriented
- Guest relations
- Multitasking and organization
- Cleaning techniques
Timeline
House Cleaner
West River Cleaning
11.2025 - Current
Server
Salt Block Burgers & Brews
11.2025 - 02.2026
Body Shop Service Advisor
Truck Center Companies
01.2024 - 11.2025
High School Diploma -
Lake Crystal Welcome Memorial