Alexa Haukap
Sioux Falls
Summary
Motivated individual with experience in customer service and sales. Organized and dependable at managing multiple priorities, with a positive attitude. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
B First Industrial
Sioux Falls
05.2025 - Current
- Responded promptly to customer inquiries, ensuring high levels of satisfaction and support.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Kits Room Lead
Prince Manufacturing Corporation
North Sioux City
07.2020 - 03.2025
- Picked and packed order items.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Received new stock and input values into computer system.
- Used hand-held scanners and physical logs to accurately track item movements.
- Covered other areas in the company when people were out; receptionist, shipping, or receiving.
- Helped coordinate activities and the wellness program with coworkers.
Assistant Teacher
Building Blocks Preschool & Childcare
08.2019 - 07.2020
- Assisted lead teacher in planning and implementing daily lesson plans.
- Supervised children during indoor and outdoor activities to ensure safety.
- Supported children's social and emotional development through guided play.
- Organized classroom materials and maintained a clean, safe learning environment.
- Communicated regularly with parents, teachers, and administrators regarding children's progress and well-being.
Coach
Siouxland Gymnastics, Dance And Cheer Academy
02.2017 - 05.2019
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Offered constructive feedback to children to help reach goals.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Head Teacher
KidLogic Daycare
10.2017 - 12.2018
- Developed and implemented age-appropriate curriculum fostering cognitive and social development in toddlers.
- Led classroom activities promoting language acquisition through storytelling and interactive play.
- Established classroom management techniques ensuring a positive, safe, and nurturing learning atmosphere.
- Implemented health and safety protocols aligning with state regulations for child care facilities.
- Boosted parent satisfaction through effective communication and regular updates on child progress.
Education
High School Diploma -
East High School
Sioux City, IASkills
- Workflow coordination
- Administrative support
- Team collaboration
- Organizational skills
- Documentation management
- Team development
- Transaction processing
- Customer service
- Attention to detail
- Data entry
- Communication skills
- Problem solving
References
1) Mike Bocian
Prince Manufacturing Corporation
Customer Service Manager/ Supervisor
712-301-8656
bocianm@princehyd.com
2) Keith Hummel
Prince Manufacturing Corporation
Plant Manager/ Supervisor
712-898-4656
hummelk@princehyd.com
3) Shelby Penfield
Prince Manufacturing Corporation
Associate / Part-time
605-659-5471
shelbypenfield@icloud.com
Timeline
Inside Sales Representative
B First Industrial
05.2025 - Current
Kits Room Lead
Prince Manufacturing Corporation
07.2020 - 03.2025
Assistant Teacher
Building Blocks Preschool & Childcare
08.2019 - 07.2020
Head Teacher
KidLogic Daycare
10.2017 - 12.2018
Coach
Siouxland Gymnastics, Dance And Cheer Academy
02.2017 - 05.2019
High School Diploma -
East High School