Ahmed Fahd Qazi
Business Developement Representative
Karachi, Sindh
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
]ice delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.]
Overview
5
5
years of professional experience
2
2
Languages
Work History
Solar Energy Consultant
Inverex
03.2021 - Current
- Identified cost-saving measures for clients by recommending appropriate federal, state, or local incentives available for their projects.
- Assisted clients in navigating local permitting processes and securing financing options for their projects.
- Optimized system performance by analyzing data from installed systems and suggesting improvements when necessary.
- Supported team members in achieving collective goals through collaboration and sharing best practices in sales strategies.
Customer Service Representative
Amazon
02.2022 - 01.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
B2B Sales Representative
ALPHA Bpo Solutions
02.2020 - 03.2021
- Generated leads through cold calling, email campaigns, and social media marketing initiatives.
- Managed a portfolio of accounts, ensuring timely follow-up on leads and maintaining accurate records in CRM system.
- Boosted client retention rates by fostering strong relationships and addressing concerns promptly.
- Negotiated contracts for better pricing and terms, resulting in improved profit margins.
Education
Bachelor of Science - Aviaition
Kiet
Karachi 04.2001 -
High School Diploma -
Qazi College
Karachi, Sindh, Pakistan 04.2001 -
Skills
Sales strategy development
Subcontractor management
Cost estimation
Site assessment
CRM proficiency
Teamwork
Listening skills
Market positioning
Time management
Problem-solving
Teamwork skills
Decision-making
Customer relations
Product knowledge
Timeline
Customer Service Representative
Amazon
02.2022 - 01.2024
Solar Energy Consultant
Inverex
03.2021 - Current
B2B Sales Representative
ALPHA Bpo Solutions
02.2020 - 03.2021
Bachelor of Science - Aviaition
Kiet
04.2001 -
High School Diploma -
Qazi College
04.2001 -
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