Adelita Gomez
Brandon
Summary
Offering solid foundation in leadership and team coordination, eager to learn and grow in managerial capacity. Brings ability to quickly grasp new concepts and skills necessary to oversee daily operations and staff management. Ready to use and develop organizational and problem-solving skills in Management role.
Developed leadership and operational management skills in fast-paced retail environment, with focus on team coordination and customer satisfaction. Demonstrates ability to oversee daily functions, streamline processes, and improve service quality. Seeking to transition into new field, leveraging transferable skills to contribute to organizational success.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Taco Johns
06.2023 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Resolved customer complaints with professionalism, restoring trust and loyalty.
- Trained new staff members, equipping them with skills needed for success in their roles.
- Developed partnerships with local businesses, expanding brand's presence and community involvement.
- Developed and enforced health and safety protocols, significantly reducing workplace accidents.
- Managed inventory levels to prevent overstocking or stockouts, ensuring availability of popular items.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Child Care Provider
Doodlebugs and Dinosaurs
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Introduced children to educational games and activities to boost learning.
- Utilized positive reinforcement techniques to encourage good behavior.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Assisted in potty training and other daily hygiene activities to support child development.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
- Continuously updated professional knowledge by attending training workshops, seminars, and conferences to stay current on best practices in childcare.
- Maintained clean and organized classroom, ensuring conducive learning environment.
- Implemented creative arts and crafts sessions to stimulate children's creativity and motor skills development.
- Strengthened children's early literacy and math skills with engaging, educational activities.
- Conducted regular assessments of child development, tailoring approaches to individual learning needs.
- Encouraged positive behavior and social interaction among children with reward-based system.
- Resolved conflicts among children, teaching them effective problem-solving and negotiation skills.
- Streamlined daily operations by implementing organized check-in and check-out system.
- Fostered safe and nurturing environment, maintaining strict safety protocols and emergency procedures.
- Increased parental satisfaction, providing detailed daily reports on child progress and activities.
- Read stories, sang songs and facilitated creative play.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Responded to inquiries from parents and guardians.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Encouraged children's emotional and social development.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Developed lessons and activities to promote children's physical and emotional development.
- Logged information regarding naps, feedings, and any medications administered.
First Assistant Manager
Common Cents Food Stores
05.2015 - 06.2016
- Implemented loss prevention measures, resulting in decreased shrinkage rates and increased profitability.
- Conducted regular employee training sessions to ensure consistent product knowledge and exceptional customer service skills.
- Improved team productivity by implementing efficient staff scheduling and task delegation.
- Worked closely with the store manager on budgeting exercises that optimized expenses without sacrificing quality or customer satisfaction.
- Boosted sales performance through effective merchandising, inventory management and store layout optimization.
- Enhanced customer satisfaction with excellent service, prompt problem resolution, and attention to detail.
- Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
- Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.
- Contributed to successful promotional events by creating eye-catching displays that showcased featured products effectively.
- Maintained an organized stockroom to facilitate efficient replenishment of sales floor merchandise.
- Oversaw vendor relationships, negotiating favorable terms on pricing while securing timely deliveries of new products.
- Coordinated seamless communication between departments for smoother operations and better collaboration efforts.
- Ensured compliance with all company policies, local regulations, and health codes to maintain a safe working environment for all employees.
- Assisted in recruiting top talent for various positions within the store, contributing to a high-performing team.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Associates Degree - General Construction
Oglala Lakota College
Kyle, SD06.2017
Skills
- Staff training and development
- Goal setting and achievement
- Inventory coordination
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Adaptability and flexibility
Fast learner
Highly dependable
- Money handling
- Workplace safety compliance
- Coaching and mentoring
- Recruitment and hiring
- Task delegation
- Inventory management
- Orientation and training
- Vendor relationship management
- Budget assistance
- Attention to detail
Certification
• CPR & AED certified
• Managers Serve Safe Certified
Timeline
Assistant General Manager
Taco Johns
06.2023 - Current
First Assistant Manager
Common Cents Food Stores
05.2015 - 06.2016
Child Care Provider
Doodlebugs and Dinosaurs
Associates Degree - General Construction
Oglala Lakota College
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