Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Abraham Kalovsky

Sioux Falls,

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Customer Service Rep/Lead Delivery Driver

Comfort King Mattress Factory
Sioux Falls
01.2020 - Current
  • Trained new representatives on company policies and service techniques.
  • Maintained a scheduled route to provide prompt product delivery to the customer.
  • Assisted customers in resolving inquiries or complaints via telephone, email, or other channels.
  • Assisted management in implementing new customer service initiatives and protocols.

Event Coordinator/Server - Wedding Coordinator

Icon Lounge
Sioux Falls
09.2015 - Current
  • Utilized communication and problem-solving skills to meet guests' needs.
  • Oversaw on-site setup and breakdown of private events and weddings to maintain efficiency.
  • Provided on-site support during the day of the event including problem solving if necessary.
  • Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.

General Manager /Branch Sales Manager

Tradehome Shoe Stores, Inc.
Watertown
01.2019 - 01.2020
  • Directed daily operations to ensure efficient workflow and productivity.
  • Provided leadership and direction to staff members while fostering an atmosphere of teamwork.
  • Managed all aspects of daily business operations, including staffing, scheduling, inventory control, customer service, payroll monitoring, and sales.
  • Oversaw staff recruitment, training, and performance evaluations for team success.

Stage Hand

Washington Pavilion of Arts & Science
Sioux Falls
10.2015 - 05.2018
  • Collaborated with production teams to execute set designs and layouts accurately.
  • Operated lighting and sound systems during live productions and rehearsals.
  • Adhered to safety protocols while handling equipment and staging materials.
  • Set up and tore down stage sets, lighting, rigging, and sound equipment.

Construction Worker

The Window Shop
Mitchell
06.2012 - 03.2018
  • Manufacturing and installation of vinyl window and siding products.

Education

Bachelor's - Communication studies

University of Sioux Falls
Sioux Falls, SD
05.2018

Skills

  • Dispatch coordination
  • Customer relationship management
  • Proficient computer and software abilities
  • Collaborative teamwork
  • Effective communication
  • Problem-solving abilities
  • Time management
  • Adaptability to change
  • Team leadership
  • Training and development
  • Complaint resolution
  • Multitasking
  • Organizational skills
  • Attention to detail

Certification

Bloomtech Institute of Technology - Backend Development

Languages

Java, Coding Language
Professional

Timeline

Customer Service Rep/Lead Delivery Driver

Comfort King Mattress Factory
01.2020 - Current

General Manager /Branch Sales Manager

Tradehome Shoe Stores, Inc.
01.2019 - 01.2020

Stage Hand

Washington Pavilion of Arts & Science
10.2015 - 05.2018

Event Coordinator/Server - Wedding Coordinator

Icon Lounge
09.2015 - Current

Construction Worker

The Window Shop
06.2012 - 03.2018

Bachelor's - Communication studies

University of Sioux Falls

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Abraham Kalovsky