As a small business owner, my primary objective was to provide sales and service while managing daily operations within budget and ensuring exceptional customer service
Overview
2026
2026
years of professional experience
Work History
HVAC Manager
Sentry
Watertown
03.2025 - 02.2026
Led team meetings to align on project goals and timelines.
Implemented process improvements to streamline daily operations.
Monitored team performance to ensure compliance with company standards.
Monitored staff performance and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Owner/Operator
Aaron's Heating and Cooling
Watertown
1994 - 02.2025
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Managed daily operations of heating and cooling service and installation.
Developed customer relationships to enhance service satisfaction and loyalty.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Oversaw inventory management of equipment and supplies for operational efficiency.
Implemented quality control measures to ensure high service standards.
Conducted routine maintenance checks on equipment to maximize performance.
Lead HVAC Technician | Lead HVAC Installer | Sales at Arctic Air Heating & Cooling CorporationLead HVAC Technician | Lead HVAC Installer | Sales at Arctic Air Heating & Cooling Corporation