Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Lois Dreiling

Box Elder

Summary

Professional in hospitality with robust background in guest services, event coordination, bartending, and customer satisfaction. Strong emphasis on teamwork and meeting high standards in fast-paced environments. Adept at managing diverse needs, ensuring seamless operations, and consistently delivering exceptional experiences. Known for reliability, adaptability, and effective communication.

Overview

4
4
years of professional experience

Work History

Bartender/Server

The Warehouse Gastropub
09.2024 - 03.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bar Manager

McGregor's Steakhouse
11.2022 - 09.2023
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Maintained accurate records of liquor inventory.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.
  • Managed day-to-day operations, including opening and closing duties, scheduling shifts for employees, cash handling procedures, and payroll processing.

Greenhouse Assistant

Landon's Greenhouse
03.2021 - 10.2022
  • Assisted with the preparation of soil for planting and transplanting.
  • Organized and labeled plants according to variety and type.
  • Handled daily watering and inspection duties for all plants in the greenhouse..

Bartender

Pony Bar and Grill
11.2020 - 07.2022
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Education

Certificate of Completion - Massage Therapy

Northern Wyoming Community College District - Sheridan College
05-2024

High School Diploma -

Westwood High School
05-2016

Skills

  • Verbal and Written Communication
  • Safe serving knowledge
  • Point of Sale (POS) system operations
  • Drink Preparation
  • Cleaning and Sanitizing
  • Staff Training
  • Drawer balancing
  • Teamwork and Professionalism
  • Age Identification and Compliance
  • Sales expertise

Affiliations

  • Event Bartender

Timeline

Bartender/Server

The Warehouse Gastropub
09.2024 - 03.2025

Bar Manager

McGregor's Steakhouse
11.2022 - 09.2023

Greenhouse Assistant

Landon's Greenhouse
03.2021 - 10.2022

Bartender

Pony Bar and Grill
11.2020 - 07.2022

High School Diploma -

Westwood High School

Certificate of Completion - Massage Therapy

Northern Wyoming Community College District - Sheridan College
Lois Dreiling