Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Drew Pearson

Rapid City

Summary

Dynamic and results-driven professional with extensive experience at Restaurants, excelling in operations management and customer service. Proven track record in training staff and implementing inventory systems, achieving significant waste reduction. Strong leadership and problem-solving skills foster team collaboration and enhance productivity in fast-paced environments.

Professional manager known for high standards and results-driven approach. Proven track record in optimizing processes and leading teams to achieve organizational goals. Reliable team collaborator adaptable to changing needs, with expertise in project management and strategic planning.

Responsible, hardworking Key Manager with over 15 years in supporting management functions for restaurant establishments. Led team of Employees to maintain store cleanliness and provide prompt, friendly customer service. Skilled in anticipating, preventing and resolving customer concerns to improve sales and increase repeat business.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals.

Experienced with strategic planning, team leadership, and operational efficiency. Utilizes comprehensive knowledge of resource management to streamline processes. Track record of enhancing team performance and achieving business objectives.

Professional manager with strong focus on team collaboration and achieving results. Proven expertise in strategic planning, performance optimization, and team leadership. Valued for reliability, adaptability, and effective communication. Prepared to drive organizational success and foster productive work environment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

19
19
years of professional experience

Work History

Key Manager/Lead Meat Cutter

Texas Roadhouse
2014.07 - Current
  • Oversaw daily operations to ensure top-notch customer service and efficient workflow.
  • Trained and mentored staff on best practices in food preparation and safety protocols.
  • Implemented inventory management systems, reducing waste and improving cost efficiency.
  • Analyzed performance metrics to identify areas for operational improvement and enhanced productivity.
  • Coordinated team efforts during peak hours, ensuring seamless service execution and guest satisfaction.
  • Counted registers and cleaned and secured shop at end of shift.
  • Developed employee schedules to optimize labor costs while maintaining service quality.
  • Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
  • Mentored junior staff members, helping them to advance their careers within the company and develop strong professional skills.
  • Optimized inventory management to minimize waste and ensure availability of key products.
  • Developed and executed strategic plans to achieve company goals, significantly improving operational efficiency.
  • Maintained high standards of compliance and risk management, safeguarding company assets and reputation.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Supervised meat cutting operations to ensure high-quality product preparation.
  • Trained and mentored junior cutters on safety protocols and cutting techniques.
  • Implemented efficient workflow processes, reducing waste during meat preparation.
  • Conducted quality control inspections to maintain product standards and freshness.
  • Collaborated with kitchen staff to manage inventory levels and supply orders effectively.
  • Ensured compliance with health and safety regulations throughout meat handling procedures.
  • Consistently met or exceeded company goals for sales and productivity through efficient meat cutting practices.
  • Reduced waste by accurately measuring and trimming meat products to meet customer specifications.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Identified cuts of meat, grading and pricing accordingly.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Assessed kitchen inventories and reordered low-stock items to maintain output.
  • De-boned and ground meat to prepare cuts and portions for sale.
  • Packaged and labeled meat items in preparation for sale to customers.
  • Trimmed fat to remove undesirable parts from cuts of meat.
  • Trained new employees on proper meat-cutting techniques and safety measures.
  • Managed waste and disposal to comply with environmental regulations and minimize waste.
  • Set up displays and stocked shelves with fresh meats, rotating stock for quality.
  • Placed orders for supplies and raw materials to keep necessary items available.
  • Monitored and controlled inventory to manage stock levels and prevent waste.
  • Prepared and cooked meat products to provide customers with samples and test product quality.
  • Promoted new meat options to offer customers unique and appealing choices.
  • Received and inspected meat deliveries to verify quality and safety of products.
  • Cut meats to customer specifications and answered questions about specialty products.

Kitchen Manager

TGI Fridays
2011.05 - 2014.06
  • Supervised kitchen staff, ensuring adherence to safety and quality standards.
  • Developed and implemented training programs to enhance team skills and efficiency.
  • Streamlined inventory management processes, reducing waste and optimizing supply orders.
  • Coordinated daily operations, maintaining high productivity levels during peak hours.
  • Established sanitation protocols, achieving compliance with health department regulations.
  • Enhanced food preparation techniques, improving dish consistency and presentation quality.
  • Fostered a collaborative team environment, promoting open communication and teamwork among staff.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Prep Cook

Shooters Bar and Grille
2011.01 - 2012.02
  • Maintained cleanliness of kitchen tools and workstations to ensure food safety standards.
  • Prepared ingredients by chopping, slicing, and measuring for menu items.
  • Implemented efficient prep techniques to enhance workflow and reduce waste.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Stocked inventory efficiently, enabling seamless transition between meal services.
  • Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
  • Sharpened knife skills, resulting in precise cuts and reduced preparation time.
  • Ensured consistent food quality by strictly following recipes and presentation standards.
  • Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.

Manager/ Meat Cutter/Cook Shift Leader

Golden Corral Buffet and Grill
2009.06 - 2011.03
  • Supervised daily operations to ensure efficient workflow and adherence to company standards.
  • Trained and mentored new staff on operational procedures and customer service excellence.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Trained new employees on proper techniques, company policies, equipment usage, ensuring consistent product quality across the team.
  • Increased efficiency with expert use of various cutting tools, including knives, saws, and cleavers.
  • Ensured optimal freshness and shelf life of meat products through proper packaging and storage methods.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
  • Trimmed fat to remove undesirable parts from cuts of meat.

Maintenance Technician

Hayloft
2009.01 - 2010.05
  • Troubleshot electrical and plumbing issues, implementing effective solutions to minimize downtime.
  • Coordinated with management to prioritize repair projects based on urgency and resource availability.
  • Maintained accurate records of service requests, repairs, and inventory for efficient resource management.
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Installed new locks, door handles, and door closers.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Repaired and replaced pumps, valves and motors.
  • Rewired and replaced faulty electrical components in equipment.

Line Cook

Boulder Canyon Bar and Grille
2009.03 - 2010.01
  • Prepared ingredients and maintained kitchen stations for efficient meal service.
  • Executed menu items with precision, adhering to established recipes and presentation standards.
  • Collaborated with team members to ensure timely food delivery during peak hours.
  • Trained new staff on kitchen protocols, safety measures, and cooking techniques.
  • Streamlined food preparation processes, reducing waste and improving kitchen efficiency.
  • Assisted in menu development by providing feedback on seasonal ingredients and trends.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Grilled meats and seafood to customer specifications.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.

Shift Manager

Little Caesars Pizza
2007.01 - 2009.01
  • Oversaw daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members to enhance performance and productivity.
  • Implemented process improvements, resulting in streamlined workflows and increased efficiency.
  • Managed inventory levels, coordinating with suppliers to maintain stock availability.
  • Resolved customer complaints promptly, enhancing overall satisfaction rates.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.

Education

High School Diploma -

Stevens High School
Rapid City, SD
2008-04

Skills

  • Customer service
  • Store organization
  • Operations management
  • Inventory management
  • Product descriptions
  • Training program conduction
  • Teamwork and collaboration
  • Multitasking and prioritizing
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Critical thinking
  • Excellent communication
  • Reliability
  • Multitasking Abilities
  • Organizational skills
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Cash handling
  • Team building and motivation
  • Health and safety procedures
  • Superior work ethic
  • Inventory and stocking
  • Delegation and supervision
  • Goal setting and achievement
  • Team building
  • Creativity and originality
  • Staff coaching and training
  • Leadership development
  • Self motivation
  • Product knowledge
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Employee training
  • Goal setting
  • Professionalism
  • Basic mathematics
  • Quality control
  • Staff training
  • Time management abilities
  • Continuous improvement
  • Physical stamina
  • Adaptability
  • Work delegation
  • Performance monitoring
  • Staff scheduling
  • Product display
  • Problem-solving aptitude
  • Order processing
  • Records organization
  • Staff motivation
  • Strategic planning
  • Problem anticipation and resolution
  • Store operations
  • Customer service management
  • Willingness to learn
  • Teamwork
  • Drawer balancing

Accomplishments

  • Acknowledged for extraordinary service by supervisors and clients.
  • Served over Hundreds of customers daily and up-sold specialty cuts to increase department profits.
  • Organized and generated payroll for employees.
  • Wrapped and prepared Unlimited pounds of pork, beef and game each day.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Awarded and was recognized as "Employee of the Month" in for exceptional work numerous times.
  • Supervised team of staff members.

Interests

  • Gym Workouts
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Auto Repair/Restoration
  • Watching Movies and TV Shows
  • Outdoor Recreation
  • Music
  • Backpacking and Hiking
  • Food Tourism
  • Participating in cooking contests and challenges to showcase culinary skills and creativity
  • Woodworking
  • Baking
  • I like working with my hands and fixing things
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Crafting and DIY Projects
  • Cooking
  • DIY and Home Improvement
  • Gardening
  • Camping
  • Video Game Design
  • Interior Design
  • Growing herbs, vegetables, or fruits in home gardens
  • Blockchain Technology and Cryptocurrency
  • I enjoy cooking for friends and family gatherings
  • Strategy Games
  • Team Sports
  • Playing Sports
  • Video Gaming
  • Hiking
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Key Manager/Lead Meat Cutter

Texas Roadhouse
2014.07 - Current

Kitchen Manager

TGI Fridays
2011.05 - 2014.06

Prep Cook

Shooters Bar and Grille
2011.01 - 2012.02

Manager/ Meat Cutter/Cook Shift Leader

Golden Corral Buffet and Grill
2009.06 - 2011.03

Line Cook

Boulder Canyon Bar and Grille
2009.03 - 2010.01

Maintenance Technician

Hayloft
2009.01 - 2010.05

Shift Manager

Little Caesars Pizza
2007.01 - 2009.01

High School Diploma -

Stevens High School
Drew Pearson